ONLINE RETURN FORM

Use the following online form to facilitate the return process.
After filling it out, you will receive a copy of the submission confirming its receipt.
(If you prefer to use the PDF version of the form for manual completion, click here )

Unfortunately, one of the return conditions has not been met.

  • When purchasing products in our store, you have 14 days to familiarize yourself with them and determine whether you want to keep them. After this time, you no longer have the right to return them.
  • However, if you made purchases "for a company" by providing a form of business other than that allowed by the regulations, unfortunately, returns are not possible.
  • Read some frequently asked questions about returns here.

If you notice an error on our website that prevents you from filling out the online form, please fill out the paper form or contact us here.

The purchase is not directly related to your professional activity.

The purchase is not directly related to your professional activity.

Provide data through which we will be able to identify you in our store

Provide data through which we will be able to identify you in our store

Provide a contact phone number if you have additional questions when handling a return

Provide a contact phone number if you have additional questions when handling a return

Provide a contact email if you have additional questions when handling a return

Provide a contact email if you have additional questions when handling a return

Enter the data of the recipient of the transfer

Enter the data of the recipient of the transfer

Enter the bank account number for the transfer

Enter the bank account number for the transfer

RETURNED PRODUCTS

Below, please complete the list of products you are returning

RETURNED PRODUCTS

Below, please complete the list of products you are returning

Enter the name of the product you are returning

Enter the name of the product you are returning

Enter quantity

Enter quantity

Enter the name of the product you are returning

Enter quantity

Enter the name of the product you are returning

Enter quantity

Enter the product name and quantity e.g. Product x 1

If you have received a defective / damaged product but you are interested in it and just want it to be free from defects, please proceed to the complaint page by clicking here.

If you have received a defective / damaged product but you are interested in it and just want it to be free from defects, please proceed to the complaint page by clicking here.

Describe any defects/damages the product had, thereby when the package arrives to us, you will secure your interests.

Describe any defects/damages the product had, thereby when the package arrives to us, you will secure your interests.

Thank you for ensuring proper packaging for shipment!
Please remember that according to regulations, the Sender bears responsibility for inadequate packaging of the shipment, so we emphasize this fact.
Legal basis Art. 72. P. P.

Thank you for ensuring proper packaging for shipment!
Please remember that according to regulations, the Sender bears responsibility for inadequate packaging of the shipment, so we emphasize this fact.
Legal basis Art. 72. P. P.

  • Secure loose items to prevent them from banging/scuffing against each other
  • Separate components with any spacer (cardboard, bubble wrap, etc.)
  • Fill empty space to prevent items from shifting within the cardboard
  • Ensure no item protrudes from the cardboard

How to pack products for return

  • Secure loose items to prevent them from banging/scuffing against each other
  • Separate components with any spacer (cardboard, bubble wrap, etc.)
  • Fill empty space to prevent items from shifting within the cardboard
  • Ensure no item protrudes from the cardboard

How to pack products for return

https://inpost.pl/SzybkieNadania/ (packages max. 41 x 38 x 64 cm to 25 kg)

https://furgonetka.pl/ (courier company broker)

https://www.globkurier.pl/ (courier company broker)

https://www.sendit.pl/ (courier company broker)

https://inpost.pl/SzybkieNadania/ (packages max. 41 x 38 x 64 cm to 25 kg)

https://furgonetka.pl/ (courier company broker)

https://www.globkurier.pl/ (courier company broker)

https://www.sendit.pl/ (courier company broker)

Return address if not agreed otherwise:

Pollamp.com
Al. Korfantego 191 A
40 - 153 Katowice

Return can also be made in person at the above address.

Return address if not agreed otherwise:

Pollamp.com
Al. Korfantego 191 A
40 - 153 Katowice

Return can also be made in person at the above address.

This form informs me of my withdrawal from the sales contract in accordance with the law on withdrawal from a contract concluded at a distance or off-premises.

This form informs me of my withdrawal from the sales contract in accordance with the law on withdrawal from a contract concluded at a distance or off-premises.